Privacy Policy

1. Introduction

TechClay Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techclayhaven.com (the "Website") or make a purchase from us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information that you voluntarily give to us when you register with the Website, make a purchase, or when you choose to participate in various activities related to the Website. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Website.

Derivative Data

Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website. This information is primarily needed to maintain the security and operation of the Website, and for our internal analytics and reporting purposes.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our products from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Order Data

Information such as items purchased, date of purchase, shipping address, and other transaction-related information collected when you place an order on our Website.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Create and manage your account.
• Process your orders and manage your transactions.
• Send you a confirmation email after your order.
• Email you regarding your account or order.
• Send you administrative notifications, such as security or support and maintenance advisories.
• Send you email marketing communications about our products or services if you have opted in to receive them.
• Respond to your inquiries and customer service requests.
• Monitor and analyze usage and trends to improve your experience with the Website.
• Notify you of updates to the Website.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Online Postings

When you post comments, contributions or other content to the Website, your posts may be viewed by all users and may be publicly distributed outside the Website in perpetuity.

5. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website. For more information on how we use cookies and similar technologies, please refer to our Cookie Policy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

For California Residents

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. Note that we do not sell personal information as defined by the CCPA.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

For European Economic Area (EEA) Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

• Right of Access: You have the right to access the personal information we hold about you.
• Right of Rectification: You have the right to have your personal information rectified if that information is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we delete your personal information.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable format.
• Right to Object: You have the right to object to our processing of your personal information.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

9. Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the address provided below.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

TechClay Haven
2185 Neely Store Rd
Rock Hill, SC 29730
Email: privacy@techclayhaven.com
Phone: +1 (803) 366-9077